Prepaid Credits for Organizations
Organization admins can pre-purchase compute credits in bulk and apply them to the shared organization balance. Member usage is drawn from the org balance before ever falling through to a member’s credit card.
Volume discounts up to 30% off are applied automatically based on purchase size.
Who can buy
Section titled “Who can buy”Only organization admins can purchase credits on behalf of the organization. Regular members can see the org’s remaining balance from the My Organization page but cannot top it up.
How credits are spent
Section titled “How credits are spent”When an org member’s compute or storage is billed, Carolina Cloud walks the following chain:
- The organization’s credit balance (if the member belongs to an org).
- The organization’s payment method (if one is on file — see Organization Payment Method).
- The member’s personal trial credits.
- The member’s personal Stripe card on file.
Org-side funds (credits, then card) are exhausted before any member-side funds are touched. A member’s personal trial credits are preserved while the organization is paying. Members without a personal card on file simply stop running once both org-side and personal-side funds are exhausted — they are never surprise-charged.
Org-owned storage (a bucket the org owns directly, not a member’s bucket) has no member to fall back to, so it draws only from org credits and the org card. See How org-attributed usage is paid for the full picture.
Admins can also set a per-member cap on how much of the org pool any individual member is allowed to draw — see Per-member spend cap.
Volume discount
Section titled “Volume discount”Larger purchases receive a larger discount, up to a cap of 30%. The discount rises continuously with amount and hits the 30% cap at $700:
| You pay | You receive | Effective discount |
|---|---|---|
| $10 | $10.03 | ~0% |
| $100 | $103.17 | 3.1% |
| $250 | $272.22 | 8.2% |
| $500 | $612.58 | 18.4% |
| $700 | $1,000.00 | 30% |
| $1,000 | $1,428.57 | 30% |
| $5,000 | $7,142.86 | 30% |
Any purchase of $700 or more is discounted by the full 30%.
Purchasing credits
Section titled “Purchasing credits”- Go to Usage & Billing → My Organization in the dashboard.
- Scroll to Org billing → Pre-paid credits.
- Enter the USD amount you want to spend. The dashboard shows the exact credit total and discount percentage in real time.
- Click Purchase. A Stripe Checkout tab opens.
- Complete payment. Credits are added to the organization balance as soon as Stripe confirms payment — usually within a few seconds of returning to the dashboard.
Minimum purchase is $1. Credits do not expire, and there is no subscription or minimum commitment.
Refunds
Section titled “Refunds”Prepaid credits are non-refundable once purchased. If something has gone wrong, email hello@carolinacloud.io and we’ll make it right.